Vlog – Understanding The Customer Journey From Online To Onsite With VisiTickets
— VisiSoft Vlog —
In this video George Smith (Managing Director) & Lee Drew (MD, Jugo Systems) discuss what the customer journey should look like for online ticketing. From user’s experience buying online tickets through your website, to how that impacts the visitors experience on the day and the significant business benefits of having a connected EPOS & ticketing solution.