Discover Exceptional Customer Service For Your Visitors With EPOS & Ticketing Built For Museums

Fast Museum Entry With Online Ticketing

Easy to use online ticketing means you can sell more tickets and provide faster entry to your visitors.

• Sell every ticket type from season passes to events and exhibition openings.
• Manage capacity with pre-booked timed entry slots and track ticket redemptions.
• Boost revenue with up-sell opportunities, guide books and experiences both online and at the till.
• Redeem online tickets at your admissions desk from the visitors phone or email.

Ticketing >

Increase Donations & Capture Gift Aid Quickly

Protect the past and secure your museums future with increased donations and easy to capture Gift Aid.

• GiftAid is quick to apply allowing registered charities to maximise revenues.
• Offer personalised memberships to help engage loyalty and increase donations.
• Reduce barriers & process GiftAid quickly and accurately either online or at the till.
• Automate donations both with ticket sales and contactless donation areas around your museum.

Gift Aid >

Refresh Visitors With Better Café Service

Whether its an afternoon tea, or a takeaway coffee, ensure your customers receive efficient service.

• Simple menu management for quick updates to daily specials and seasonal menus.
• Suitable EPOS for all catering outlets such as restaurant or café table management, self service and kitchen printing.
• Special offers, afternoon teas, meal deals and season pass holder discount management.
• Intelligent reorder suggestions to keep kitchen supplies regular.

Hospitality >

Sell More Your Souvenir & Gift Shops

From point of sale up-sell prompts to simple menu updates, manage all retail outlets in one system.

• Automate offers such as multi-buys, low-season discounts or apply member offers.
• Cross-sell and up-sell with customer displays, multi-buys and simple staff prompts.
• Easily add and manage new product lines, seasonal gifts and special products.
• Gain confidence in your stock figures with regular stock takes and barcoding for product look ups.

Retail & Stock >

Easily Train Seasonal Staff & Volunteers

Simple to use tills, ticketing and POS meaning very little training is required for seasonal staff or volunteers.

• Set up your menus with images and simple navigation for ease of use and faster customer service.
• Intelligent search functionality helps find products without barcodes.
• Educate staff on how to use the till in ‘Training Mode’ – which comes as standard.
• Report on operator performance, from till to logins to provide help or assistance where needed.

EPOS >

Manage Events & School Bookings

Set up seasonal events & manage group bookings on the same system making it easy for staff to manage & organise.

• Set up group booking such as school trips and manage invoicing and payments in one system.
• Boost ticket sales for events, like exhibition openings, with easy to use online event booking systems.
• Collect Gift Aid & donations on event or exhibition opening ticket sales.
• Forecast stock levels based on previous events to make sure you don’t run out of anything!

Events >

Sell Online To Increase Donations & Revenue

Sell more gift shop items souvenirs through your website, Amazon or eBay to increase revenue and donations.

• Online shopping is more popular than ever, let visitors buy your stock items online after or before their visit.
• More channels = more sales. Sell on your website, Amazon and eBay!
• Set up special pricing for members who buy online and encourage additional donations for your charity.
• Link all sales to your stock control & process payments directly into your accounts software.

Online Sales >

Report Back To Stakeholders Accurately

Report with confidence and give all of your stakeholders the accurate information.

• Report on every area of your museum from a single till to the multiple sites.
• Meet regulatory and government reporting obligations with ease including GiftAid reports.
• Increase average spend per visitor, visitor spend conversion rates with customer profiling.
• Identify opportunities through repeat visitor analysis and target loyal visitors with personalised offers.

Reporting >

The Tank Museum

The Tank Museum were an early adopter of VisiTickets, our online ticketing system, and now have one connected platform to manage all touch points in the visitor journey from online ticketing to tills onsite.

Beamish Museum

Integrating EPOS directly to Exchequer accounts software was a key part of the solution allowing them to analyse all of the different outlets across the site, from admissions to the fish and chip shop.

Wellington Country Park

VisiSoft helped Wellington to migrate their visitor data across to their new ticketing system and set up online membership sales. Since launching online, they’ve seen over 50% uplift in memberships.