Serve Customers Quickly & Safely With VisiSoft Self Service Kiosks

Developed in partnership with Paultons Park, comes our self service kiosk solution for busy food and catering outlets. This self service EPOS technology allows your team to focus on food preparation and getting more orders out to visitors quickly (and safely!)

Watch our case study below to find out how we’ve helped Paultons Park successfully launch their self service solution in the new area of their park, Tornado Springs.

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Reduce Queues In Your Busy Catering Outlets With Self Service Kiosks

We can now help attractions and museums deploy a range of self-service kiosk hardware as an alternative to face-to-face interactions. Instead of waiting in line, customers can now easily order food for eat in or takeaway at your venue using the latest self-service technology. Not only does this minimise contact between staff and customers, but it also helps reduce cash onsite!

The system is fully customisable and integrated with our EPOS and stock control solutions, so you can keep track of what’s sold and what you need more of. We’ve developed our self service technology specifically to be used at busy visitor attractions such as Paultons Park, the home of Peppa Pig World. Paultons Park needed a safe and fast solution that could allow their team to be focused on food preparation, whilst customers placed their orders. This helps not only to comply with social distancing but also speeds up service to keep queues moving and customers happy.

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Self Service Features Include:

  • Configure kiosks per location or individually
  • Slideshows on screen with images and video to market products
  • Timed menus
  • Support for both eat in and takeaway orders
  • Orders can be sent to printers or kitchen management systems
  • Handle age restricted products with staff member authorisation required
  • Status lights allow staff to quickly see who needs assistance
  • Manage out of stock items
  • Toggle choices allow you to customise your items
  • On-screen prompts available for options such as meal deals and to upsell products
Watch Self Service Case Study Video
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epos for catering outlets

Offer Excellent Customer Service

Instead of long queues at the lunchtime rush, customers can now quickly order & pay for food themselves.

  • On screen prompts avaliable to help upsell products such as meal deals.
  • Minimise contact between staff and customers to help social distancing.
  • Reduce queues with a faster service and status lights for staff to assist where needed.
  • Link payment solutions at the kiosks to your accounts package for simple reporting.
logwood screens

Improve Your Visitor’s Experience

Streamline your hospitality processes in the kitchen with self service solutions for front of house.

  • Kitchen printing or Logwood screens to send orders to the right kitchen station at the right time.
  • Full allergen and ingredient traceability for visitors.
  • Show pricing breakdown at the kiosk so visitors can double check their order.
  • Accept special instructions and extras from “Medium-Rare” to “Extra Cheese”.
self service kiosks

Sell More In Your Food Outlets

Embrace self service as the right option for busy fast food outlets around your park or attraction.

  • Minimise queues, boost efficiency and give customers the choice they crave.
  • Include choices such as ‘Build Your Burger’ and additional toppings options.
  • Menu designs customised to your branding.
  • A choice of self-service terminals to meet your needs and suit your attraction.
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Take Back Control Of Your Stock

With fast moving and perishable products it’s important to get your stock control right.

  • Use historical analysis and seasonal trends to suggest weekly order levels.
  • Set up minimum stock levels to alert management.
  • Update stock levels in real time as food is sold, as part of a meal deal or a product itself.
  • Regularly record and manage wastage during stock takes.

A VisiSoft Success StoryPeppa Pig World

In operation since 1983, Paultons Park in rural Hampshire has grown significantly from a modest country park and bird garden, to a national household name with 1.1 million visitors in 2019. Home of the official Peppa Pig World since 2011, Paultons has gone on to receive the accolade of “Number 1 Amusement Park” in the UK TripAdvisor Travellers’ Choice awards every year since 2016.

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I would absolutely recommend VisiSoft for a business that has as many touch points in its EPOS system as us, to give the controls, speed of service and quality of experience to customers

Steven Lorton, Commercial Director, Peppa Pig World

Other Major UK Visitor Attractions Rely On VisiSoft To Cut Queues & Provide Better Customer Service

We are the EPOS & Ticketing partner of choice for many visitor attractions across the UK. With reliable tills and intelligent reporting, no longer be held back by your EPOS system and gain the insight your attraction needs to grow.

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We Come Highly Recommended!

VisiSoft is the UK’s premier EPOS & Ticketing platform for visitor attractions, so much so, that we currently have a 99% customer satisfaction rating and 98% customer retention.

Our Support Is Second-To-None.

We offer a very simple service level agreement, which guarantees a response in 1 hour and we aim to fix any issues within 8 hours. Don’t worry though, any mission-critical issues are escalated and prioritised, as we know how important your till systems are to the running of your attraction.

We have the right solution for your attraction.

We’re so confident with our solution, that we’d welcome you to go and talk with some of or wonderful customers. We’ve got live sites all over the UK in all different sub industries within visitor attractions – and none of them are the same. What makes us unique is being able to fit our solution around your business.

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epos system supplier

Attraction Benefits

VisiSoft is the premium EPOS platform for visitor attractions in the UK.

Visitor Benefits

Give your customers the best experience possible! Let them leave happy and keep them coming back for more.

Attraction Benefits

VisiSoft is the premium EPOS platform for visitor attractions in the UK.

reporting solution

Help your team deliver amazing customer service supported by the system and info they need

gift aid integration epos

Serve customers quickly, accurately and effectively from a kitchen that knows what’s needed

visitor attraction epos

Minimise food waste but don’t run out and disappoint customers with smart reorder suggestions

visitor attraction epos

Simplified management with one system across the attraction, modified to each outlets needs

Visitor Benefits

Give your customers the best experience possible! Let them leave happy and keep them coming back for more.

tablet epos

Order your food quickly, safely and accurately using self-service kiosks

attraction ticketing software

See all of the choices, meal deals and upgrades in one place, at your own pace

tablet epos

Rest assured your favourite choice on the menu is in stock and ready to serve

visitor attraction epos

Don’t waste your day waiting to be served with easy and fast service options

Person using EPOS till

VisiSoft is the premium EPOS & Hospitality platform for visitor attractions in the UK.

Link all your EPOS, ticketing, stock and business management tools together to get true visibility of your performance. Make more educated decisions faster, capitalise on opportunities through trend analysis, forecast demand and be overall more agile to act on those all-important decisions.

VisiSoft helps your attraction grow.

It’s designed specifically to support your growth, and grow with you: add EPOS tills, self-service kiosks, stock management, online ticketing, websites and more as you require them. Add new sites as your empire grows, connect digital marketing and loyalty schemes and get the performance data that you need – when you need it.

VisiSoft is the only EPOS and attraction management platform that you need.
Having been created by a leading developer in integrated EPOS for over 30 years, VisiSoft represents a very robust and tried and tested solution.

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Contact 0800 0433 106 info@visisoft.co.uk
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