Get The Most Out Of Your EPOS System With Functionality Built For Visitor Attractions

Are you looking for a complete EPOS & Ticketing solution for your visitor attraction? Imagine if you could manage your EPOS System, Ticketing and Admissions, stock control for retail and hospitality outlets, memberships, event management and report on everything. Well VisiSoft has been designed as a complete EPOS solution for attractions just like yours!

Book Your EPOS & Ticketing Demo

Fill out your details and we’ll contact you to book a no obligation demonstration of VisiSoft to show you how your attraction could enhance customer service with a new EPOS & Ticketing solution.

Submitting your enquiry...

Welcome More Visitors and Improve Service With An EPOS System Built For Visitor Attractions

Your visitor experience is high on your list of priorities, that’s why we’ve created an EPOS System dedicated to improving your service at every touch point. From increased speed of service in hospitality outlets due to simple menu design, to an intelligent online ticketing solution to reduce entrance queues. Visitor experience is at the heart of your attraction and is at the heart of our solution.

Discover VisiSoft Functionality Below:

Retail >Hospitality >Commercials >Ecommerce >Stock Control >

  • Ticketing Functionality
      Admissions Functionality

    • Sell tickets online or at the till
    • Redeem online tickets from the visitor’s phone
    • Configurable ticket types
      • Adult
      • Child
      • Family
      • OAP

 
 

    • Membership and Annual Passes
    • Pre-booked attendance to COVID-19 guidance and capacity planning
    • Gift-aid support for donations and annual passes
    • Default donations alongside tickets
    • Track redemptions per visitor at the till for accurate footfall reporting
    • Memberships

    • Assign membership cards
    • Photo ID checks
    • Manage membership expiry dates

 

    • Validate memberships at the till
    • Trace memberships spend online and on-site
    • Report on members due for renewal
    • Events

    • Time slot events
    • Capacity managed events
    • One off, seasonal or all year round events

 

    • Calendar view with space availability updates
    • Special priced or complimentary events for members
    • Online Visitor Experience Integration

    • Accept online payments via Sage Pay, Apple Pay, Paypal
    • Super-fast checkout available for quick tickets
    • See ticket availability based on date or event

 

    • Make non-ticket items such as guidebooks available online
    • Minimise customer clicks without popups, additional tabs or confusing basket options
    • Customer login for changing event dates and updating details
    • Reporting

    • Footfall counting
    • Pre-booked ticket forecasting
    • Membership renewals

 

    • Ticket and event performance analysis
    • Event availability and capacity reporting
    • Visitor spend tracking, online and onsite
  • Retail Functionality
    • Intelligent product searching by
      • Description
      • Stock Codes
      • Barcodes
    • Create custom layouts centrally or per location, branch or till
    • View stock levels of products across all stock locations
    • View product images and information on-screen
    • Search receipt history across all tills and remote locations
    • Print or email receipts, invoices, and delivery notes
    • Park transactions which can be re-called later
    • Barcode scanning, both fixed and wireless
    • Set individual user permissions or create templates and apply to many
    • Apply special offers and discounts automatically
    • Process refunds and exchanges

 

    • Issue credit notes with expiry dates
    • Sell and redeem gift vouchers as full or part payment
    • Product upsells and on-screen prompts
    • Take deposit payments for purchases
    • Collect customer details and setup loyalty customers
    • End of day cashing up procedure
    • Process on-account sales and payments
    • Training mode
    • Toggle items as VAT exempt
    • Dump codes to track miscellaneous items
    • Create new stock items via the till
    • Integrated card payments (Verifone, Optomany, SagePay, Adyen)
  • Hospitality Functionality
    • Capture table numbers
    • Auto-generate order numbers
    • Prompt for meal choices and upsells
    • Customer allergy prompting
    • Add and remove items from products with toggle modifiers
    • Create custom layouts centrally or per location, branch or till
    • Prompt for eat in or take out, with VAT shifting

 

    • Visual table plans
    • Digital kitchen management systems
    • Print to the kitchen or drink dispense areas
    • Process and track wastage
    • Integration with Attractions.io for mobile ordering
    • Mobile card payments for pay at table
    • Self-service kiosk option
  • Commercials Functionality
    • Manage stock and purchasing within Commercials and automatically post financial transactions back to Sage 50 or Xero
    • Configured an unlimited number of stock locations
    • Group products by multi-level stock categories
    • Generate and print your own barcodes, with multiple barcodes per product supported
    • Size/colour stock variations support
    • Unit of measure support (pallet, boxes, packs, single units)
    • Complex item costing and bill of materials
    • Mark products as in-active
    • Set min, max, re-order levels and supplier lead times
    • Purchase order processing
    • Sales order processing
    • Standard and average costing methods
    • Process stock takes and report on the results
    • Maintain price bands and assign to customers

 

    • Quantity break discounts
    • Track supplier returns and credit notes
    • Consolidate and batch process invoices
    • Import and update products from Excel
    • Create supplier purchase orders and customer sales orders from tablet devices and send to management for authorisation
    • Manage stock operations from a single control centre
    • Review and action the key areas of your stock process
      • Orders due for despatch today
      • Overdue purchase orders not yet received
      • Stocktakes to be completed
      • Stock take variances to recount or investigate
      • Stock adjustments to be authorised
      • Delivery status of items shipped by courier
    • In-built messaging system between control centre users and the tablet devices to raise queries and issue instructions
  • Ecommerce Integration
    • Automatically synchronise key data between your finance system and ecommerce platform
    • Synchronise up to your ecommerce
      • Price changes
      • Stock availability & information
      • Customer Specific pricing
      • New customer account details
    • Synchronise down to your finance system
      • New orders
      • Payment receipts
      • New customer account details

 

    • Plugin connectors available for Magento, Magento 2, Woo Commerce and Shopify
    • Easily connect any other ecommerce platform with simple custom scripts from your web developer
    • Connect your ecommerce back to Sage 50, Xero, Sage 200, Access Dimensions, Pegasus Opera, Advanced Exchequer and Business Cloud Essentials
  • Stock Control
      Stock Taking

    • Create immediate or scheduled stock takes and assign to your devices from the central control centre
    • Rapidly enter stock count figures on the table device
    • Select from Specified or Random stock take modes
    • Select from Seen (show expected quantities) or Blind (don’t show expected quantities) stock take modes
    • Issue stock takes by ranges of:
      • Stock code
      • Category
      • Warehouse/stock room location
      • Bin location

 

    • Generate reports on:
      • Defined stock take lists
      • Stock take variances
      • Exceptions (including optional cost and quantity variances)
    • Report instantly on stock take status including items counted, variances identified and uncounted items
    • Save stock take progress to return at a later time
    • Generate Stock Variance Tolerance Report to identify all stock variances over £X or over X units
    • Issue recounts and further investigations on items showing large variances
    • Stock Adjustments

    • Process inward and outward adjustments quick and easily through tablet device
    • Use reason code analysis to track stock write offs

 

    • Send stock adjustments for management authorisation before finalising
    • Inward and outward adjustments with free-text comments
    • Location Transfers & Replenishments

    • Easily move stock with direct and instant location transfers
    • Optionally set “in-transit” mode for goods current being transported between your sites
    • Request replenishment and fulfilment from the tablet devices
    • Send replenishment requests to head office or the central stock warehouse through in-built messenger

 

    • Print “in-transit” documentation
    • Trace stock movements between company sites with goods receipt processing
    • Goods Receipt

    • Book in stock at various detail levels including batch and serial traceability
    • Match goods received to purchase orders directly from your finance system
    • Review expected deliveries and overdue deliveries

 

    • Create partial receipts and identify part delivered orders
    • Create & print barcodes as goods are received
    • Sales Order Picking

    • Assign sales orders to devices from the control centre
    • Help with pickers with pick lists, stock details and bin locations on the tablet
    • Automatically plan picking orders based on the fastest route
    • Quickly identify orders to be picked today or late orders from the control centre
    • Generate picking lists manually, by location group or by customer

 

    • Assign one or multiple sales orders to a single picking task
    • Achieve wave picking to work on multiple orders are the same time
    • Create and print labels for despatch
    • Sales Order Packing & Despatch

    • Manage your packaging process ready for despatch
    • Configure package types including dimension and weight details
    • Assign picked sales orders to packages
    • Prepare packages for despatch with despatch notes and courier preparation
    • Integrate with ShipMate courier platform to access all the leading couriers
    • Select your courier of choice and print the required labels

 

    • Optionally allow ShipMate to select the best courier based on your shipping criteria
    • Link all despatches back to your courier billing accounts for traceability
    • Mark items as despatched on courier pickup and process the despatch back to your finance system to update stock levels
    • Receive courier updates back to the tablet to quickly see the latest shipping status
    • Stock Reordering

    • Auto suggesting of purchase orders to be raised based on:
      • Minimum stock level alerts
      • Historical performance analysis
      • Average and seasonal trend analysis
    • Barcode and Label Printing

    • Design barcodes and labels for printing
    • Assign stock attributes such as price and stock code to barcodes and labels
    • Suitable for shelf edge labels and product barcode stickers
    • Print labels VAT inclusive or exclusive
    • Automate printing during goods receiving and stock taking

 

    • Assign barcodes to products on the fly and link to your finance system
      • Stock take variances to recount or investigate
      • Stock adjustments to be authorised
      • Delivery status of items shipped by courier
    • In-built messaging system between control centre users and the tablet devices to raise queries and issue instructions

A VisiSoft Success StoryPeppa Pig World

In operation since 1983, Paultons Park in rural Hampshire has grown significantly from a modest country park and bird garden, to a national household name with 1.1 million visitors in 2019. Home of the official Peppa Pig World since 2011, Paultons has gone on to receive the accolade of “Number 1 Amusement Park” in the UK TripAdvisor Travellers’ Choice awards every year since 2016.

View Full Case Study

I would absolutely recommend VisiSoft for a business that has as many touch points in its EPOS system as us, to give the controls, speed of service and quality of experience to customers

Steven Lorton, Commercial Director, Peppa Pig World

Other Major UK Visitor Attractions Rely On VisiSoft To Cut Queues & Provide Better Customer Service

We are the EPOS & Ticketing partner of choice for many visitor attractions across the UK. With reliable tills and intelligent reporting, no longer be held back by your EPOS system and gain the insight your attraction needs to grow.

View Our Case Studies

Loading…
Got a Question?