Connect ticketing, admissions, retail, catering, ecommerce and reporting in one integrated platform built specifically for visitor attractions.
Used by over 5m visitors annually
Trusted by the UK's leading attractions
Enhanced by our community
VisiSoft brings together ticketing, admissions, retail, catering, ecommerce and reporting into one integrated platform built specifically for visitor attractions.
Instead of managing multiple systems, your team works from one connected platform that provides greater visibility, simplifies day-to-day operations and supports better decision-making across your organisation.
Find out more about what VisiSoft does and how it can connect every operation in your attarction by downloading our PDF brochure.
VisiSoft is more than ticketing and EPOS. It's a connected platform, backed by a team that understands the unique challenges of running a visitor attraction. From implementation and training to ongoing support and product development, we're committed to helping your organisation operate more efficiently and deliver exceptional visitor experiences.
Our relationship doesn't end when your system goes live, in fact, that's just the beginning. Through our VIP Platform & Community Forum, customers help shape the future of VisiSoft, ensuring the platform continues to evolve alongside the needs of the industry.
Here's what a few of customers had to say about VisiSoft:
![]()
Stephen Lorton
"I would absolutely recommend VisiSoft for a business that has as many touch points in its EPOS system as us, to give the controls, speed of service and quality of experience to customers."
![]()
Ollie Smith
“Moving over to VisiSoft is probably the best decision I’ve made in my tenure at Drusillas. The development and roadmap is far superior to anything that I've seen and I would recommend VisiSoft to anyone in the market."
![]()
Simon Prager
"There is a roadmap of things that are coming, so as a customer you get to have an input into that; it’s just one of the reasons why it’s the best product on the market. I would definitely recommend VisiSoft if you want to grow your business."
Watch a VisiSoft overview showing you the platform and functionality. Perfect if you're exploring your options & want to see how the system works before booking a demo.
Book a personalised 30-minute demo to explore how VisiSoft can support your attraction. Get a guided tour of the platform, ask questions, and see the features most relevant to your business.
Not sure what you need out of your next system? Don't worry, we have a knowledgable and friendly team all passionate about attractions ready to sit down and talk about your improvement ideas.
From ticketing and admissions to retail, catering and reporting, VisiSoft connects every part of your attraction in one integrated platform, giving your team the visibility and control to run more efficiently every day.
Designed specifically for visitor attractions, our ticketing and admissions tools help you manage bookings, welcome visitors efficiently and gain complete visibility across every admission point.
Rapid-Scan Entry Technology: Speed up check-ins while ensuring accurate visitor count.
Flexible Pricing & Mobile Tickets: Offer convenience with automated pre-arrival details.
Real-Time Capacity Management: Monitor and optimise entry points to prevent congestion and keep lines moving.
Manage every retail transaction in real time from one connected platform, with stock, sales and customer information available exactly where your team needs it.
Unified Stock Management: Track inventory seamlessly across shops and cafés.
Mobile POS for Flexibility: Equip your team with tools to adapt during peak seasons.
Real-Time Sales Insights: Handle loyalty programs, discounts, and promotions with ease.
VisiSoft streamlines food and beverage operations—improving speed, accuracy, and profitability across kitchens, cafés, and quick-service outlets.
Smart Order Management: Orders sync instantly from tills or kiosks to kitchen screens, reducing errors and prep delays.
Live Stock Control: Ingredient-level tracking keeps inventory accurate, helps minimise waste, and flags low stock automatically.
Contactless Ordering: Guests scan a QR code to view the live menu, place their order, and pay—no app required.
See exactly how visitors move through your attraction with VisiSoft’s ability to better understand your customers and make smarter business decisions.
Identify Peak Trading Opportunities: Pinpoint high-revenue times and adjust strategies accordingly.
Monitor Cross-Sell Conversion Rates: Optimise gift shop, café, and ticket add-ons for maximum impact.
Forecast Staffing Needs: Use booking and visitor data to plan schedules and avoid overstaffing or bottlenecks.
Because Choosing the Right Partner Matters.
The right software can transform the way your attraction operates but only if it's backed by the right people. Here are answers to the questions we hear most often from attractions looking to simplify operations, improve the visitor experience and build for the future.
Yes. VisiSoft has been developed exclusively for the visitor attraction industry, supporting organisations including theme parks, zoos, museums, heritage sites, family attractions and leisure venues. Our platform is built around the unique operational challenges attractions face every day.
In many cases, yes. VisiSoft is designed to replace multiple disconnected systems with one integrated platform, helping reduce administration, improve visibility and simplify day-to-day operations. If you're ready to replace everything don't worry - we can always look at a staged approach.
Every attraction is different, so implementation is planned around your operational needs. Planning meetings can typically begin within 4–6 weeks of sign off, although this may vary during busier periods.
We don't charge per ticket sold. Instead, our ticketing solution is priced with a simple monthly fee based on your average annual visitor numbers.
If you're comparing systems and want to know whether VisiSoft is likely to fit your budget, we'll happily have an honest conversation. After a short discovery call, we'll provide a tailored quotation with no obligation.
Our UK-based support team provides standard weekday support, with optional weekend emergency support for attractions that need additional cover. Current average response and resolution times are significantly better than the published SLA, contributing to a 99.7% customer satisfaction score.
VisiSoft includes real-time dashboards and reporting across admissions, retail, catering and online ticket sales. Standard reports are included, and bespoke reports can be created to match your attraction's KPIs. Power BI integration is also available.
VisiSoft brings together online ticketing, admissions, EPOS, retail, catering, memberships, Gift Aid, reporting and CRM into one connected platform. Instead of managing multiple systems, your team has one place to run your attraction more efficiently.
From museums to zoos, VisiSoft empowers attractions hosting 5+ million annual visitors to get results, including:
“VisiSoft had all the features that we needed. It had far more functionality than our previous system had, but it also had the ability to talk to our ticketing system in the way that we required.”
Simon Prager
Schedule your free demo today and see how VisiSoft can help your attraction streamline operations and maximise revenue—all in as little as 6 weeks.
PRODUCT FEATURES
Industries
Support & Community
Why VisiSoft?
© 2026 VisiSoft. Registration No. 03211205
Website Designed and Built by Lean Labs