Discover Exceptional Customer Service For Your Visitors With EPOS & Ticketing Built For Museums

Communicating your history and knowledge to your visitors is a priority for your museum staff, that’s why we look after every customer touchpoint to help improve customer experience. With seasonal staff and volunteers you need an easy to use EPOS system that collects Gift Aid, helps you serve more visitors and is extremely reliable. Our epos and ticketing solution has been built for museums and is used by many already across the UK.

Request A Demo!

— What Happens Next?–

1.Tell us a bit about your attraction.
2. A consultant will call you for a quick chat about your requirements.
3. Following this we’ll book in a free demo of VisiSoft to show you how it can help your attraction & answer any questions you may.

Request A Demo (Main)

Focus On Communicating Your Museum’s
History & Knowledge With Visitors

We’ll help provide seamless visitor experience with our reliable EPOS & Ticketing

Your team don’t need to worry about tills and IT, we support you and your organisation with our easy to use tills and online ticketing solution. Allow your team to focus on customer service and sharing their knowledge with visitors so they can discover more about the thriving history of your museum. Remove the queues at the admissions desk with easy to use tills, manage donations, memberships and GiftAid with confidence, organise school bookings with ease. Plus understand what works well with simple to use reporting and dashboards, these provide reports on things such as Gift Aid, reliable accounts information and even upcoming membership renewals.

We are the UK’s #1 EPOS and Ticketing solution for Museums and are trusted by some of the biggest names in the sector such as Beamish Museum, The Eden Project and RAF Museum.

museum tickets from epos system

Fast Museum Entry With Online Ticketing

Easy to use online ticketing means you can sell more tickets and provide faster entry to your visitors.

  • Sell every ticket type from season passes to events and exhibition openings.
  • Manage capacity with pre-booked timed entry slots and track ticket redemptions.
  • Boost revenue with up-sell opportunities, guide books and experiences both online and at the till.
  • Redeem online tickets at your admissions desk from the visitors phone or email.

Ticketing >

heart shape being held

Increase Donations & Capture Gift Aid Quickly

Protect the past and secure your museums future with increased donations and easy to capture Gift Aid.

  • GiftAid is quick to apply allowing registered charities to maximise revenues.
  • Offer personalised memberships to help engage loyalty and increase donations.
  • Reduce barriers & process GiftAid quickly and accurately either online or at the till.
  • Automate donations both with ticket sales and contactless donation areas around your museum.

Gift Aid >

epos for catering outlets

Refresh Visitors With Better Café Service

Whether its an afternoon tea, or a takeaway coffee, ensure your customers receive efficient service.

  • Simple menu management for quick updates to daily specials and seasonal menus.
  • Suitable EPOS for all catering outlets such as restaurant or café table management, self service and kitchen printing.
  • Special offers, afternoon teas, meal deals and season pass holder discount management.
  • Intelligent reorder suggestions to keep kitchen supplies regular.

Hospitality >

boys dressed up in armour in museum gift shop

Sell More Your Souvenir & Gift Shops

From point of sale up-sell prompts to simple menu updates, manage all retail outlets in one system.

  • Automate offers such as multi-buys, low-season discounts or apply member offers.
  • Cross-sell and up-sell with customer displays, multi-buys and simple staff prompts.
  • Easily add and manage new product lines, seasonal gifts and special products.
  • Gain confidence in your stock figures with regular stock takes and barcoding for product look ups.

Retail & Stock >

woman writing customer order on pad in museum cafe

Easily Train Seasonal Staff & Volunteers

Simple to use tills, ticketing and POS meaning very little training is required for seasonal staff or volunteers.

  • Set up your menus with images and simple navigation for ease of use and faster customer service.
  • Intelligent search functionality helps find products without barcodes.
  • Educate staff on how to use the till in ‘Training Mode’ – which comes as standard.
  • Report on operator performance, from till to logins to provide help or assistance where needed.


school children getting on a bus

Manage Events & School Bookings

Set up seasonal events & manage group bookings on the same system making it easy for staff to manage & organise.

  • Set up group booking such as school trips and manage invoicing and payments in one system.
  • Boost ticket sales for events, like exhibition openings, with easy to use online event booking systems.
  • Collect Gift Aid & donations on event or exhibition opening ticket sales.
  • Forecast stock levels based on previous events to make sure you don’t run out of anything!

Events >

computer in background with small shopping cart and bags

Sell Online To Increase Donations & Revenue

Sell more gift shop items souvenirs through your website, Amazon or eBay to increase revenue and donations.

  • Online shopping is more popular than ever, let visitors buy your stock items online after or before their visit.
  • More channels = more sales. Sell on your website, Amazon and eBay!
  • Set up special pricing for members who buy online and encourage additional donations for your charity.
  • Link all sales to your stock control & process payments directly into your accounts software.

Online Sales >

Man looking at epos reporting solution on compluter

Report Back To Stakeholders Accurately

Report with confidence and give all of your stakeholders the accurate information.

  • Report on every area of your museum from a single till to the multiple sites.
  • Meet regulatory and government reporting obligations with ease including GiftAid reports.
  • Increase average spend per visitor, visitor spend conversion rates with customer profiling.
  • Identify opportunities through repeat visitor analysis and target loyal visitors with personalised offers.

Reporting >

A VisiSoft Success StoryThe Tank Museum

The Tank Museum needed a ticketing solution that could manage everything from Gift Aid to memberships, link to their online shop and provide world-class reporting.

Now they benefit from accurate reporting with over 100 dashboard and reports, a direct integration with their accounts package, barcode ticket scanning for their events and have even seen a 20% uplift in Gift Aid donations online since launching. Watch the video to find out more.

View The Full Case Study

VisiSoft has been really transformational for us. We’re more than happy with our new EPOS & ticketing solution and would absolutely recommend VisiSoft to other visitor attractions and museums.

Simon Prager, Head Of Commercial Operations, The Tank Museum

Major UK Visitor Attractions Rely On VisiSoft To Deliver Exceptional Customer Service

We are the EPOS & Ticketing partner of choice for many visitor attractions across the UK. With reliable tills and intelligent reporting, no longer be held back by your EPOS system and gain the insight your attraction needs to grow.

View Our Case Studies

We Come Highly Recommended!

VisiSoft is the UK’s premier EPOS and ticketing solution for museums and heritage sites, so much so, that we currently have a 99% customer satisfaction rating and 98% customer retention.

Our Support Is Second-To-None.

We’re so confident in our reliable tills that we do offer support, but we know you won’t need it.
We offer a very simple service level agreement, which guarantees a response in 1 hour and we aim to fix any issues within 8 hours. Don’t worry though, any mission-critical issues are escalated and prioritised, as we know how important your till systems are to the running of your museum.

Book A Demo Download Brochure >

woman sat at desk using computer

Museum Benefits

Satisfy and support all stakeholders, build loyalty, increase engagement and pass on more knowledge.

Customer Benefits

Give your customers the best experience possible. Help them to leave happy, more knowledgeable and keep them coming back.

Museum Benefits

Satisfy and support all stakeholders, build loyalty, increase engagement and pass on more knowledge.

visitor attraction epos

Liberate your staff and volunteers to focus on visitor experience rather than IT & admin

visitor attraction epos

Maximise your visitors value through up-sells, incentives and promotions at the till

visitor attraction epos

Secure repeat visitors and membership sign ups through a fantastic customer experience

theme park epos system

Increase charitable revenue streams for your museum through Gift Aid adoption

Customer Benefits

Give your customers the best experience possible. Help them to leave happy, more knowledgeable and keep them coming back.

tablet epos

Don’t waste time in queues with online ticketing and fast admissions

theme park epos system

Access special offers, content and perks as part of the membership plan

epos and ticketing for aquariums

Get the best deal possible with suggested bundles and deals designed for you

tablet epos

Support the museums you care about with a simple and quick to complete Gift Aid process

online ticketing platform for visitor attractions

The Tank Museum

The Tank Museum were an early adopter of VisiTickets, our online ticketing system, and now have one connected platform to manage all touch points in the visitor journey from online ticketing to tills onsite.

View Full Case Study
online ticketing platform for visitor attractions

Beamish Museum

Integrating EPOS directly to Exchequer accounts software was a key part of the solution allowing them to analyse all of the different outlets across the site, from admissions to the fish and chip shop.

View Full Case Study
online ticketing solution for visitor attractions

Wellington Country Park

VisiSoft helped Wellington to migrate their visitor data across to their new ticketing system and set up online membership sales. Since launching online, they’ve seen over 50% uplift in memberships.

View Full Case Study
visisoft epos brochure

Download Our EPOS & Online Ticketing System Brochure

– Get Instant Access –

Whether you’re looking for a fully integrated EPOS and Online Ticketing System for your visitor attraction or just looking at how can improve your processes such as membership management and stock control, access our free brochure to find out more about our solutions.

To download the free PDF version of our brochure just follow this link…

Download Brochure >
epos systems for tourist attractions

VisiSoft is the premium EPOS platform for museums and attractions in the UK.

Link all your ticketing, admissions, tills, stock and business management tools together to get true visibility of your performance. Make more educated decisions faster, capitalise on opportunities through trend analysis, forecast demand and become more agile to act on those all-important decisions.

VisiSoft Helps Your Museum Grow.

It’s designed specifically to support your growth, and grow with you: add EPOS tills, self-service kiosks, stock management, online ticketing, websites and more as you require them. Add new sites as your attraction grows, connect digital marketing and membership schemes and get the performance data that you need – when you need it.

Request A Demo >Send Enquiry >

Contact 0800 0433 106