Discover Exceptional Customer Service For Your Visitors With EPOS & Ticketing Built For Museums

Communicating your history and knowledge to your visitors is a priority for your museum staff, that’s why we look after every customer touchpoint to help improve customer experience. With seasonal staff and volunteers you need an easy to use EPOS system that collects Gift Aid, helps you serve more visitors and is extremely reliable. Our epos and ticketing solution has been built for museums and is used by many already across the UK.

Send Us Your Enquiry!

— What Happens Next?–

1.To get started, tell us a bit about your attraction on the form below.
2. An EPOS expert will call you for a quick chat about your requirements.
3. Following this we’ll book in a free demo of VisiSoft to show you how it can help your attraction & answer any questions you may.

Submitting your enquiry...

Focus On Communicating Your Museum’s
History & Knowledge With Visitors

We’ll help provide seamless visitor experience with our reliable EPOS & Ticketing

Your team don’t need to worry about tills and IT, we support you and your organisation with our easy to use tills and online ticketing solution. Allow your team to focus on customer service and sharing their knowledge with visitors so they can discover more about the thriving history of your museum. Remove the queues at the admissions desk with easy to use tills, manage donations, memberships and GiftAid with confidence, organise school bookings with ease. Plus understand what works well with simple to use reporting and dashboards, these provide reports on things such as Gift Aid, reliable accounts information and even upcoming membership renewals.

We are the UK’s #1 EPOS and Ticketing solution for Museums and are trusted by some of the biggest names in the sector such as Beamish Museum, The Eden Project and RAF Museum.

Fast Museum Entry With Online Ticketing

Easy to use online ticketing means you can sell more tickets and provide faster entry to your visitors.

  • Sell every ticket type from season passes to events and exhibition openings.
  • Manage capacity with pre-booked timed entry slots and track ticket redemptions.
  • Boost revenue with up-sell opportunities, guide books and experiences both online and at the till.
  • Redeem online tickets at your admissions desk from the visitors phone or email.

Ticketing >

Increase Donations & Capture Gift Aid Quickly

Protect the past and secure your museums future with increased donations and easy to capture Gift Aid.

  • GiftAid is quick to apply allowing registered charities to maximise revenues.
  • Offer personalised memberships to help engage loyalty and increase donations.
  • Reduce barriers & process GiftAid quickly and accurately either online or at the till.
  • Automate donations both with ticket sales and contactless donation areas around your museum.

Gift Aid >

Refresh Visitors With Better Café Service

Whether its an afternoon tea, or a takeaway coffee, ensure your customers receive efficient service.

  • Simple menu management for quick updates to daily specials and seasonal menus.
  • Suitable EPOS for all catering outlets such as restaurant or café table management, self service and kitchen printing.
  • Special offers, afternoon teas, meal deals and season pass holder discount management.
  • Intelligent reorder suggestions to keep kitchen supplies regular.

Hospitality >

Sell More Your Souvenir & Gift Shops

From point of sale up-sell prompts to simple menu updates, manage all retail outlets in one system.

  • Automate offers such as multi-buys, low-season discounts or apply member offers.
  • Cross-sell and up-sell with customer displays, multi-buys and simple staff prompts.
  • Easily add and manage new product lines, seasonal gifts and special products.
  • Gain confidence in your stock figures with regular stock takes and barcoding for product look ups.

Retail & Stock >

Easily Train Seasonal Staff & Volunteers

Simple to use tills, ticketing and POS meaning very little training is required for seasonal staff or volunteers.

  • Set up your menus with images and simple navigation for ease of use and faster customer service.
  • Intelligent search functionality helps find products without barcodes.
  • Educate staff on how to use the till in ‘Training Mode’ – which comes as standard.
  • Report on operator performance, from till to logins to provide help or assistance where needed.

EPOS >

Manage Events & School Bookings

Set up seasonal events & manage group bookings on the same system making it easy for staff to manage & organise.

  • Set up group booking such as school trips and manage invoicing and payments in one system.
  • Boost ticket sales for events, like exhibition openings, with easy to use online event booking systems.
  • Collect Gift Aid & donations on event or exhibition opening ticket sales.
  • Forecast stock levels based on previous events to make sure you don’t run out of anything!

Events >

Sell Online To Increase Donations & Revenue

Sell more gift shop items souvenirs through your website, Amazon or eBay to increase revenue and donations.

  • Online shopping is more popular than ever, let visitors buy your stock items online after or before their visit.
  • More channels = more sales. Sell on your website, Amazon and eBay!
  • Set up special pricing for members who buy online and encourage additional donations for your charity.
  • Link all sales to your stock control & process payments directly into your accounts software.

Online Sales >

Report Back To Stakeholders Accurately

Report with confidence and give all of your stakeholders the accurate information.

  • Report on every area of your museum from a single till to the multiple sites.
  • Meet regulatory and government reporting obligations with ease including GiftAid reports.
  • Increase average spend per visitor, visitor spend conversion rates with customer profiling.
  • Identify opportunities through repeat visitor analysis and target loyal visitors with personalised offers.

Reporting >

A VisiSoft Success StoryChiltern Open Air Museum

Chiltern Open Air Museum opened over 40 years ago on their 45-acre site with the aim of preserving historical buildings and educating visitors on the Victorian way of life. In recent years the museum has seen significant growth both as a traditional museum but also through diversification into weddings and events. They needed a solution they could trust to perform in peak season and deliver in-depth reporting to support their decision making.

View Full Case Study

40 years ago, we started with a cash tin. As we’ve grown we realised that we needed a reliable EPOS system to deliver excellent customer service and consistent high-quality reporting. When we found VisiSoft it was fantastic. It’s been really reliable and the support from the team has always been there.

Lizzie Dunford, Operations Manager, Chiltern Open Air Museum

Major UK Visitor Attractions Rely On VisiSoft To Deliver Exceptional Customer Service

We are the EPOS & Ticketing partner of choice for many visitor attractions across the UK. With reliable tills and intelligent reporting, no longer be held back by your EPOS system and gain the insight your attraction needs to grow.

View Our Case Studies

We Come Highly Recommended!

VisiSoft is the UK’s premier EPOS and ticketing solution for museums and heritage sites, so much so, that we currently have a 99% customer satisfaction rating and 98% customer retention.

Our Support Is Second-To-None.

We’re so confident in our reliable tills that we do offer support, but we know you won’t need it.
We offer a very simple service level agreement, which guarantees a response in 1 hour and we aim to fix any issues within 8 hours. Don’t worry though, any mission-critical issues are escalated and prioritised, as we know how important your till systems are to the running of your museum.

Book A Demo Download Brochure >

Museum Benefits

Satisfy and support all stakeholders, build loyalty, increase engagement and pass on more knowledge.

Customer Benefits

Give your customers the best experience possible. Help them to leave happy, more knowledgeable and keep them coming back.

Museum Benefits

Satisfy and support all stakeholders, build loyalty, increase engagement and pass on more knowledge.

Liberate your staff and volunteers to focus on visitor experience rather than IT & admin

Maximise your visitors value through up-sells, incentives and promotions at the till

Secure repeat visitors and membership sign ups through a fantastic customer experience

Increase charitable revenue streams for your museum through Gift Aid adoption

Customer Benefits

Give your customers the best experience possible. Help them to leave happy, more knowledgeable and keep them coming back.

Don’t waste time in queues with online ticketing and fast admissions

Access special offers, content and perks as part of the membership plan

Get the best deal possible with suggested bundles and deals designed for you

Support the museums you care about with a simple and quick to complete Gift Aid process

VisiSoft is the premium EPOS platform for museums and attractions in the UK.

Link all your ticketing, admissions, tills, stock and business management tools together to get true visibility of your performance. Make more educated decisions faster, capitalise on opportunities through trend analysis, forecast demand and become more agile to act on those all-important decisions.

VisiSoft Helps Your Museum Grow.

It’s designed specifically to support your growth, and grow with you: add EPOS tills, self-service kiosks, stock management, online ticketing, websites and more as you require them. Add new sites as your attraction grows, connect digital marketing and membership schemes and get the performance data that you need – when you need it.

Request A Demo >Send Enquiry >

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