All-in-One Museum Ticketing Software & EPOS System

VisiSoft's all-in-one museum ticketing software connects admissions, retail EPOS, catering, memberships, Gift Aid and reporting in one platform built around the way your museum operates.

Supporting more than 5 million visitor journeys every year

Trusted by the UK's leading visitor attractions

See VisiSoft in action

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Request Your VisiSoft Demo

We’ll be in touch within 1 working day to book in a free 30-minute demo and show how VisiSoft can help your museum streamline operations and improve performance.

Helping Museums and Galleries Run Better, Backed by 20+ Years of EPOS Experience

With over 20 years of experience developing EPOS software, we understand what it takes to run a successful museum. That's why we've developed VisiSoft, an all-in-one ticketing and EPOS system that brings ticketing, memberships, Gift Aid, retail, catering and reporting together.

By simplifying everyday operations and reducing manual administration, we help your team spend less time managing systems and more time creating an exceptional customer experience.

Running A Museum Is Complicated. Your museum Ticketing Software Shouldn’t Make It Harder

From admissions and memberships to Gift Aid, retail, catering and exhibitions, museums have a lot to manage. Whether you're a charitable museum relying on donations or a busy attraction welcoming thousands of paying visitors, disconnected systems create unnecessary work and make it harder to see the full picture.

Too Much Time Spent on Admin?

When ticketing, memberships, retail and other systems don't connect, your team spends valuable time duplicating work, managing spreadsheets and searching for information.

Spend less time managing systems

VisiSoft brings your museum's key operations together in one connected platform, reducing unnecessary admin and giving your team more time to focus on what matters.

Struggling to See the Bigger Picture?

Understanding what's driving revenue across admissions, Gift Aid, memberships, retail and catering isn't easy when information is spread across different systems.

Make more informed commercial decisions

With connected reporting and dashboards, you can see how your museum is performing, identify opportunities to increase revenue and make decisions with greater confidence.

Busy Periods Putting Pressure on Your Team?

Long admissions queues, manual ticket checks and avoidable visitor queries can put pressure on your team during busy periods and frustrate visitors before they've even entered.

Create a smoother visitor experience

With online ticketing, fast barcode scanning and self-service options, VisiSoft helps keep visitors moving and frees up your team to deliver a great experience.

My main priority is seeing what we've sold and monitoring Gift Aid performance. With VisiSoft, it's all right there on the dashboard. We know what's working and where we need to improve. It's simple, clear and saves us time.

Sara Suttie

Haynes Motor Museum

Everyone we’ve spoken to has wanted to help and genuinely wanted to make sure that we’re happy and this has been really transformational from what we are able to do on site and online. We are more than happy with our new EPOS and ticketing solution.

Simon Prager

The Tank
Museum

We now have a modern and ever improving system, working with a team who are keen to not only resolve our issues but work with us for specific solutions, constantly looking to improve and evolve the offer.

Giles Gould

National Maritime Museum

Ticketing
& Admissions

Online & on-site ticket sales: sell general admission, private events and group bookings online or directly at your museum.

Timed entry and capacity management: control admission slots and monitor live attendance to manage visitor flow during busy periods.

Fast entry scanning: validate mobile and QR-code tickets quickly to reduce queues and keep visitors moving.

Self-service admissions: allow visitors to redeem bookings, memberships and add-ons at kiosks, reducing pressure on the admissions team.

Booking stage upselling: promote complementary products during online ticket purchases to encourage additional spending before visitors arrive.

Learn more about ticketing

Want to know more?
Download the VisiSoft Brochure

Find out more about what VisiSoft does and how it can connect every operation in your attraction by downloading our PDF brochure.

Download Brochure

Why Choose Us For Your Museum Ticketing Software

Choosing a new ticketing and EPOS system is a big decision. You need technology that works for your museum today, but you also need the confidence that it will keep supporting you as your needs change.

That's why our relationship doesn't end when your system goes live.

Support When You
Need It

With a 99% customer satisfaction score, under 30 minute average response time and under 2.5-hour average fix time, our UK-based team is here to help you get the most from VisiSoft.

Technology Shaped by Our Customers

Through the VisiSoft Improvement Programme (VIP), our customers can suggest improvements, vote on development priorities and help shape what comes next.

A Community That Shares Ideas

Through VisiForum, we bring attractions together to exchange ideas, learn from each other and discover new ways to improve their operations.

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See How VisiSoft Can Help Improve Your Operations

Book A Demo

Project Kick Off

We start by bringing the project teams together, reviewing the initial scope and making sure everyone is clear on objectives, responsibilities and next steps.

Step 1

Discovery & Planning

We spend time understanding how your attraction operates today, the processes that need to be supported and any specific requirements for your team.

Step 2

System Setup & Configuration

Once the requirements are agreed, we start building your VisiSoft platform and configuring the system around the way your organisation works.

Step 3

Data Migration & System Testing

We begin moving relevant data into VisiSoft and give your key users the opportunity to test the system before launch.

Step 4

Team Training & Go-Live Prep

As go-live approaches, we make sure the wider team is confident using the system and complete the final checks before launch.

Step 5

Go Live & Ongoing Support

We support your team through launch, complete the final data migration and remain involved after go-live to make sure everything is running as expected.

Step 6

Watch Our Overview

Watch a VisiSoft overview showing you the platform and functionality. Perfect if you're exploring your options & want to see how the system works before booking a demo.

Watch Now >

Book A Demo

Book a personalised 30-minute demo to explore how VisiSoft can support your attraction. Get a guided tour of the platform, ask questions, and see the features most relevant to your business.

Book Now >

Speak To The Team

Not sure what you need out of your next system? We have a knowledgeable and friendly team all passionate about attractions ready to sit down and talk about your improvement ideas.

Enquire Now >

What should museums look for in a ticketing system?

Look beyond simply selling admission tickets. A museum ticketing system should make life easier for both visitors and the teams running the museum.

Consider whether it can support online and on-site sales, memberships, Gift Aid, events, timed admission and group bookings, as well as how easily it connects with EPOS, finance and reporting.

It is also worth considering implementation, training, ongoing support and how the system will develop as your museum's needs change.

Can museum ticketing software manage both online and on-site ticket sales?

Yes. VisiSoft allows museums to sell tickets online and on-site, including general admission, memberships and events.

Connecting those sales within the same system gives teams a clearer view of bookings and helps create a more consistent experience from online purchase through to arrival.

Can museum ticketing and EPOS work together?

Yes. Connecting ticketing and EPOS means admissions, retail and catering activity can form part of the same wider system rather than operating independently.

For museum teams, that can reduce duplicated work and make it easier to understand activity across different parts of the organisation.

Can a museum ticketing system manage memberships and annual passes?

Yes. VisiSoft can support the sale and management of memberships alongside standard admission tickets and events.

Memberships can be purchased online, and different membership types can be linked to benefits such as discounts for on-site retail or catering spend.

Can museum ticketing software support Gift Aid?

Yes. For eligible charitable museums, ticketing technology can make it easier to incorporate Gift Aid into the visitor journey and manage the information needed to support Gift Aid processes.

Gift Aid is particularly relevant for museums because it can provide an important additional source of income, so the way it is presented and managed should be considered when choosing a ticketing system.

Can museums manage events, timed entry and group bookings through one ticketing system?

VisiSoft can be used to manage general admission alongside events and other bookable visits.

Museums can control availability and capacity for events, sell tickets online and on-site, and manage date-specific ticket options within the ticketing system.

Can museum ticketing software integrate with accounting software?

Yes. VisiSoft integrates with a range of accounting platforms including Sage, Xero and Microsoft Business Central.

Connecting your EPOS and finance systems can reduce manual data entry and reconciliation while helping keep sales, stock and financial information aligned.