The Reason For Change
Beamish Museum have been working with VisiSoft for over 12 years providing them with continued EPOS updates and support. Back in 2008 Beamish Museum knew that to effectively grow their business they needed to get an EPOS system that could grow with. Welcoming thousands of visitors every year Beamish needed a way to process and manage GiftAid, due to their charitable status by processing Gift Aid they could increase income streams automatically at the till.
After much careful consideration of more than four shortlisted EPOS solutions, Beamish Museum decided that VisiSoft was the best solution for them. VisiSoft had all the functionality Beamish needed and met all of their standards, unlike some of the other EPOS systems which were looked at that did not meet every specification.
Another advantage of VisiSoft was that it could be tailored even further to meet and exceed Beamish’s requirements. Beamish implemented an initial twenty tills throughout the cafes, gift shops and admission stands around the museum.
Initally, in the early stages, we integrated with their bespoke online ticketing software, to allow fast redemption of tickets ordered online at the till. Beamish now have Digitickets to manage all of their ticketing, annual passes and “friends of beamish” membership schemes.