Farm Park in Peterborough Takes Customer Experience To The Next Level With VisiSoft

We helped Sacrewell Farm Park excel in providing a great day out for families with an intelligent, integrated EPOS solution.

Sacrewell Farm is a Peterborough based leisure and tourist attraction who have significantly benefited from our accounts integrated EPOS solution.

Implemented EPOS Linked To Sage 50 & Online Ticketing Solution To Increase Customer Engagement

Sacrewell consists of a farm, soft play area, café, activity centre, mill and camp site. Whilst each area runs independently with different requirements the new system had to provide a centralised reporting and management function. VisiSoft was able to meet the specific requirements across the business through a single solution that could then report on all key management information.

The Requirement

Our VisiSoft team met the management at Sacrewell Farm to assess the needs of this growing farm park. Whilst there we outlined the below list of features and functionality needed from their EPOS and ticketing solution.

Features Included:

  • Sage 50 Accounts Integration
  • Ability to sell tickets online with DigiTickets
  • Advanced reporting functionality
  • Tablet-based “Queue Busting” at peak times
  • Easily change pricing of items at the till
  • Manage all functions of the farm in one system
  • Efficient stock control functionality through barcode scanning feature
  • Campsite booking software integration
  • Easy set up of new users and user rights
  • Customer profile records for marketing

The Solution

VisiSoft offers full accounts integration. Sacrewell Farm wanted VisiSoft to have full integration to their Sage 50 accounts software. This allows management have saved significant amounts of time in what was previously a manual process of preparing the month end accounts.

The management team identified online ticketing as a key area for growth in the business. Previously tickets were rarely sold online so the implementation of our ticketing platform has been instrumental in growing this revenue stream. Over the festive period Sacrewell sold 3000 online tickets for the Santa’s Grotto that could then be redeemed at the VisiSoft till, showing the true value of the ticketing integration.

Sacrewell Farm required an EPOS solution that would help manage the various revenue streams within their business.

Investing In Customer Experience

VisiSoft has allowed Sacrewell Farm Park and Heritage site to meet the demands of their customers with state-of-the-art software specifically designed with farm parks in mind. Right through from ticketing and admissions, purchases in onsite cafe’s or playbarns, through to the reporting dashboards, VisiSoft has changed the way Sacrewell Park plans their business. With every single transaction or purchase on site linked straight to their accounts software, it really couldn’t be easier.

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The Benefits

Before VisiSoft, management had little visibility of how visitors heard of Sacrewell or their reason for visiting. Visitor data capture means Sacrewell now have the ability to profile customers and access the success of marketing campaigns. This information has become invaluable in building the marketing strategy and deciding where to invest advertising budget.

VisiSoft allows Sacrewell to split out reports by till, operator and events across the business, meaning they can plan and forecast success based on historical performance and data.

The Future

VisiSoft has helped Sacrewell to understand their daily operations and report on successful events and promotions. With continued growth comes new opportunity, Sacrewell are now able to offer birthday parties in their playbarn, weddings, corporate events and educational workshops. Plus with their new online booking function can offer camping and caravan booking through the website to attract more visitors and on-site spend.

What’s Your Next Project?

We’re so confident with our solution, that we’d welcome you to go and talk with some of our wonderful customers. We’ve got live sites all over the UK in all different sub industries within visitor attractions – and none of them are the same. What makes us unique is being able to fit our solution around your business.

VisiSoft is the only EPOS & attraction management platform that you need.

Having been created by a leading developer in integrated EPOS for over 30 years, VisiSoft represents a very robust and tried and tested solution – Sacrewell Farm will vouch for that!

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Accounts integration was essential for Sacrewell. Before VisiSoft, management had little visibility of how visitors had heard of Sacrewell or their reason for visiting.

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See how VisiSoft can help your business grow.

Online group and school ticketing, cafes, gift shops, GiftAid, memberships, donations, stock managment and reporting all on one system, all backed up by award-winning support.

Your visitors deserve the best experience: VisiSoft empowers your team to delivery exactly that.

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