Why Paultons Park Chose Self Service EPOS – With Steve Lorton

— VisiSoft Vlog —

In this video we brought together Rachel Hand (Marketing Manager, VisiSoft), Lee Drew (MD, Jugo Systems) and Steve Lorton (Commercial Director at Paultons Park) to discuss the launch of self service EPOS at Paultons Park, the home of Peppa Pig World.

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The video blog discusses why Paultons Park chose self service EPOS for their theme park and how it has impacted operations and customer service since it’s launch in April 2021.

The video blog includes a discussion between Lee Drew, who helped our team implement VisiSoft at Paultons Park, and Steve Lorton, who has been involved with the operational tasks and decisions on site surrounding the launch. Topics discussed include:

  • Why Paultons Park chose to go down the route of self service hospitality kiosks.
  • How Self Service actually works for your team and your customers.
  • How well the have the staff adopted the new system and processes.
  • What’s involved in the practical set up of self service at a theme park such as Paultons.
  • What has up take been like from visitors in terms of using new software?
  • What does the future of self service look like in the industry?

Find out more about our self service EPOS here:

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VisiSoft is the UK’s #1 EPOS & Ticketing Platform for Visitor Attractions featuring online ticketing, admissions, catering, retail, stock & reporting all in one system.

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